City-Wide Retail Strategy

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Public engagement for this project has concluded.


Project Update, June 2023: On Monday, June 12, Council was presented with the draft of the Phase 2 report, which includes recommendations for the implementation of the city-wide Retail Strategy. This represents the last check-in point for the public before the Retail Strategy is endorsed.

Please review the Council report here.

Please review the Executive Summary of the draft Retail Strategy here.

Please review the full draft Retail Strategy here.

Thanks for sharing your ideas and feedback! Staff anticipate reporting back to Council on July 10. 



What makes a vibrant and exciting commercial district? What kind of retail is future proof? What roles do businesses, stakeholders, the City and local shoppers play in attracting and growing successful, community-oriented retail streets?

Work continues on a city-wide Retail Strategy, to identify how to best support the sustainability of New Westminster’s retail sector now, as businesses recover from the pandemic, and over the long-term, as the community continues to evolve and grow.

What is retail?

Retail isn’t only brick and mortar shops that sell goods; a vibrant commercial district is made up of many businesses, including professional services such as accountants; personal services like tailors; non-profit organizations; and others in addition to goods sellers. Overall, the key is finding balance to ensure success for the neighbourhood and broader community.



Project Update, June 2023: On Monday, June 12, Council was presented with the draft of the Phase 2 report, which includes recommendations for the implementation of the city-wide Retail Strategy. This represents the last check-in point for the public before the Retail Strategy is endorsed.

Please review the Council report here.

Please review the Executive Summary of the draft Retail Strategy here.

Please review the full draft Retail Strategy here.

Thanks for sharing your ideas and feedback! Staff anticipate reporting back to Council on July 10. 



What makes a vibrant and exciting commercial district? What kind of retail is future proof? What roles do businesses, stakeholders, the City and local shoppers play in attracting and growing successful, community-oriented retail streets?

Work continues on a city-wide Retail Strategy, to identify how to best support the sustainability of New Westminster’s retail sector now, as businesses recover from the pandemic, and over the long-term, as the community continues to evolve and grow.

What is retail?

Retail isn’t only brick and mortar shops that sell goods; a vibrant commercial district is made up of many businesses, including professional services such as accountants; personal services like tailors; non-profit organizations; and others in addition to goods sellers. Overall, the key is finding balance to ensure success for the neighbourhood and broader community.


Public engagement for this project has concluded.

  • Final Stage!

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    We're at the final stage of the Retail Strategy development and want to hear from you with your ideas for implement of the recommendations and how to ensure alignment with the recently adopted Strategic Priorities Plan. Share your ideas and feedback using the Ideas and Questions tools!

  • Thank you for participating in the retail strategy surveys!

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    Previously, our retail strategy development included three surveys that were open from July to October, 2021. We appreciate you taking the time to fill them out. Work continues to gather data and we will be presenting a summary of findings to Council in April 2022. Stay tuned for more information on the retail strategy project.